Phone, Email & Directions

Our business hours are from 7 AM to 4 PM, Monday through Friday 

Our phone number is (207) 622-3701

Our email address:

Click a link below to go to a Google Map of the address.


Emergency Information

In the event of a widespread service outage or emergency, this page will be revised to post updated information for the public and press agencies.

If you notice a water main break or a sewer overflow between 7 AM and 4 PM, please call our office at (207) 622-3701.

After 4 PM call the Augusta Emergency Services dispatcher at (207) 626-2370.

Kennebec River level from USGS

There are crews on call 24/7/365 to respond to water and wastewater emergencies.

Click here to learn about what the District's responsibility is and what the customer's responsibility is regarding wastewater service pipelines.



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