How to Pay My Bill or View My Account
Your Greater Augusta Utility District account has a unique account number, which you will find on the top right hand corner of your bill.
To view a "How To" on setting up your account click here.
When you contact the office for help please have your account information available. For phone inquiries, call us at (207) 622-3701.
To login to Your Account you will need to enter both the account number and the address exactly as they appear on the printed bill. Be sure to include any zeroes shown ahead of the account number. To view a "How To" on setting up your account click here and to set up your account click here.
For your convenience, you can pay your bill online using either a debit or credit card. The District uses a third party payment company to provide this service.
There is a flat fee of $1.95 per transaction via credit/debit card.
The payment limit is $100.00 per transaction. There is an additional $1.95 service fee for each $100.00 charged.
Customers may execute multiple transactions using the same card, but the maximum amount per transaction is capped at $100. Each transaction costs $1.95 for the service fee to the payment processing vendor.
Customers who wish to process payments larger than $100 in a single transaction must call the office for assistance and an explanation of fees.
Any fees that are applied by the third party payment company are explained prior to executing your online transaction.
You can access your payment history if you ever need a receipt or record...all 24/7/365!
For even more convenience, enroll in our FREE auto-pay feature, so you’ll never forget to pay your bill again.
Pay online via your own bank:
You may instruct your financial institution to pay your bills using Electronic Funds Transfer (EFT) pay options. This may also be referred to as an ACH or "Automated Clearing House" transaction.
Each credit union or bank has a different method, but most in our service area provide an EFT option to pay from your account to the District without mailing a check. Some financial institutions charge a nominal fee for this service while others have no fees.
This option is very popular and very easy since it summarizes all bill payment activity monthly. Contact your financial institution for more details.
Checks may be delivered to our office between 7:00 AM and 4:00 PM. OR, placed in our after-hours mail drop.
OR, mailed to Greater Augusta Utility District 12 Williams Street, Augusta, ME 04330.
Cash may only be used to pay a bill in person at our office between 7:00 AM and 4:00 PM. Please do not mail cash or put cash in the after-hours mail drop.
View your account information
To login to Your Account you will need to enter the account number and the address exactly as they appear on the printed bill. Be sure to include any zeroes shown ahead of the account number.
Click here to view Your Account information. This link will allow you to look up more detailed account information and history if you need that for analytical purposes.
Click here to email us suggestions or comments at any time.